Grameenphone’s BillPay service brings you a hassle free and secure electronic solution to pay your utility bills. Now you can easily pay utility bills from your nearest BillPay authorized shop or through your own GP mobile seven days a week anytime and from anywhere.
Which Utility bills can you pay through BillPay?
| Utility Company | Area |
|---|---|
| PDB | Chittagong, Cox’sbazar, Rangamati, Khagrachari, Sylhet, Moulvibazar, Sunamganj, Rajshahi, Sirajganj, Pabna, Naogaon, Bogra |
| DPDC (Ex-DESA) | Dhaka |
| DESCO | Dhaka |
| Titas Gas | Greater Dhaka (where Titas Gas connection is available) |
| Jalalabad Gas | Greater Sylhet |
| Bakhrabad Gas | Chittagong, Comilla, Feni, Noakhali |
| Karnaphuli Gas | Chittagong |
| Chittagong WASA | Chittagong Metro area |
What are the key benefits of paying through the BillPay service?
Availability: with over 4000 BillPay marked shops all over Bangladesh, a bill payment point is right next to your doorstep. Simply ask your nearby shops or look for a BillPay marked outlet in your area and visit the retailer for detailed information about BillPay and make a secure yet simple over the counter payment for the utility bills named above. You can also pay your bill through a GP subscribed handset by opening a mobile wallet and cashing in from your BillPay retailer.
Convenience: standing in long queues and trying to make a bill payment within limited working hours of other traditional means of utility bill payments is now in the past. BillPay subscribers can enjoy long opening hours of BillPay outlets making an over the counter payment and BillPay subscribers using their own GP subscribed handset can pay a bill anytime and from anywhere. So no more waiting in long queues and loss of productive hours!
Security: BillPay is a highly secure service, monitored strictly by Grameenphone Ltd. and our utility partners. BillPay is a completely automated and electronic mobile bill payment service. Payments are made instantly and customers are sent a confirmation SMS as soon as payment is received in our system.
How can you pay bills from your GP Mobile?
To avail this service, you need to register through SMS by typing Reg followed by a space and then typing the company code followed by another space and then typing the bill account number. Send this message to 1200. For example:
| Utility Company | What to type in SMS | Note |
|---|---|---|
| PDB | Reg BPDB 12345678* | Here 12345678 is a sample account number |
| DPDC (Ex-DESA) | Reg DPDC 12345678* | Same |
| DESCO | Reg DSCO 12345678* | Same |
| Titas Gas | Reg TTAS 12345678* | Same |
| Chittagong WASA | Reg CWSA 12345678* | Same |
| Bakhrabad Gas | Reg BGSL 12345678* | To get 12-digit BGSL account number, take help from your retailer or Call 1200 from your GP mobile or Call 01713234567 from any other number |
| Karnaphuli Gas | Reg KGDCL 12345678* | To get 12-digit KGDCL account number, take help from your retailer or Call 1200 from your GP mobile or Call 01713234567 from any other number |
| Jalalabad Gas | Reg JGSL 12345678* | To get 9-digit JGSL account number, take help from your retailer or Call 1200 from your GP mobile or Call 01713234567 from any other number |
Here, “12345678” is an example of the account number. You need to type the account number of the particular utility company you are paying the bill for.
As soon as registration is complete, change the PIN number sent from the System. You can then start paying your utility bills from any Grameenphone authorized BillPay shop.
You can also visit a BillPay marked shop for registration and bill payment through an authorized retail agent.
What if your utility company says that your bill has not been paid?
Grameenphone is by your side in any difficulty. We also stand by you in case any dispute arises from your utility company regarding any of your payments through BillPay; to get such assistance just call the BillPay Call Center, 1200 (from any GP number) or 01713-234567 (from any other number). In addition, you can also use any of our Customer Service options for any service related query or complaint.
Just visit any of our 5000+ authorized BillPay marked shops with your Bill copy, Bill Book or SMS notification and ask for the service. You will receive a confirmation message on your or your associated mobile immediately after you register. Enter your details in the retailer’s transaction log book, pay your bill and once you receive the confirmation message of payment, collect your bill with a seal on your bill, a signature and date.
What is the service charge for making a bill payment for using BillPay?
| Bill Amount | Service Charge | Bill Amount | Service Charge |
|---|---|---|---|
| Upto BDT 400 | BDT 5 | BDT 1501 TO BDT 5000 | BDT 15 |
| BDT 401 to BDT 1500 | BDT 10 | BDT 5001 or more | BDT 25 |
How to change your default PIN from a GP subscribed handset?
Dial *777# to get menu:
How to pay a utility bill from a GP subscribed handset?
Dial *777# to get menu:
